The people you work with are mostly kids just getting out of high school so sometimes if feels like high school all over again, however if you stay out of the mix you will be ok. Cons no time to do anything else but work I really enjoy my job just wish there could be better pay. Very convenient for me and my family when it comes to travel. Management is very understanding and helpful at all times.
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Edu for license Cons Not enjoy pay, no renewals, and short breaks It was a job nothing major. Typical call center mill farm. No job security not for me. anyways and pay was very sub standard. Left and made almost double what I was making there. Pros Cafeteria and good overtime for project i worked on Cons No paid lunches, management sucks The company tries to put on the face of professionalism but it's failing at actually getting people who know what they are doing and then those failed people are teaching others so you get a Mish mash of people who have no idea what they are doing or have a vague idea teaching others who have no idea or a vague idea of what their doing. Everyone seems to learn their job while doing it. And hope you don't have problems with their work at home system. It took me almost a week of just sitting around and not getting paid until they got some guy from India to click a couple buttons and get my issue fixed. But while that happened I didn't get paid for a week.
Others who may benefit from a work at home call center job are people with special needs, chronic illness, or disabilities; parents of young children; caretakers of family members who are special needs or elderly; retirees, and those looking for additional income to their current job. Other articles you may want to read about Sutherland Global Services: NOTE: Sutherland hires in-house at their own support centers, as well as at-home workers and also hires multinationally. Please keep that in mind on any forum or review site that you are reading, and that you can possibly get a sense of the company by all the reviews, however, it is recommended to focus on similar location and at home workers' posts, reviews, and comments. Glass Door – An Inside Look at Jobs & Companies – description and reviews. – description, reviews, discussions, forums. Work At Home Mom – Reader Reviews (have to scan through them all, they are not bundled by company) forum discussions – I've listed several discussions below that are fairly current, but if you search by "Sutherland" on their search field on the website, you will come up with a lot of discussions that can be helpful to review.
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began operations in 1986 in the US as an outsourcing company for customer contact centers, and now has 32 customer contact centers around the world, including the US, Canada, UK, Bulgaria, Columbia, Egypt, India, Mexico, Philippines, and the United Arab Emirates, with over 29, 000 employees. In 2007, Sutherland launched their virtual workplace, otherwise known as Sutherland@Home, to offer flexible work at home jobs as an additional product for their clients. Sutherland@Home offers a variety of positions for at-home workers, who are hired as employees, not as independent contractors. The work at home positions include call center support positions for tech support, customer service, and inside sales. Also available for work at home is back office associates, which is data entry or transaction processing work (experience in AP, AR, and GA not required, but a plus), and management and supervisory positions. According to the Sutherland website, there is a possibility for advancement in the work at home positions.
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